What is the third major step in processing an emergency incident?

The third major step in processing an emergency incident is classification and prioritization. This step is crucial because it involves assessing the nature and urgency of the call received in order to determine the appropriate response needed. Classification refers to identifying the type of incident, such as a fire, medical emergency, or hazardous materials incident, while prioritization ensures that the most critical incidents are addressed first, given the resources available and the potential risk to life and property.

By accurately classifying and prioritizing incidents, emergency responders can allocate resources more effectively and ensure that high-priority situations receive immediate attention. This systematic approach plays a significant role in enhancing the overall efficiency and effectiveness of emergency response operations, ultimately improving outcomes for those affected by emergencies.